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- Our Approach towards Sustainability
- Stakeholder Engagement
overview
We engage stakeholders through structured analysis and tailored communication, ensuring accountability, transparency, and collaboration to address risks, support communities, and advance sustainable, responsible business practices across all operations.
Employees
Enhancing employee experience, workplace quality, and organisational health while building trust and motivation through surveys and leadership engagement.
Customers
Understanding customer needs drives product quality, pricing, and innovation, while reducing impact to support their sustainability goals.
Partners
We collaborate with business partners to drive operational excellence, promote responsible sourcing, and uphold the highest standards of worker safety and ethical conduct.
Communities
Engaging communities to understand needs and improve well-being, with transparent reporting, grievance mechanisms, and independent perception studies.
Government
Government partnerships through compliance, policy alignment, and nation-building initiatives, creating opportunities and supporting sustainable operations.
Shareholders
Maintaining open communication with investors and analysts, guided by ESG priorities, to ensure strong governance and accountability.
NGOs
Collaborating with experts to strengthen CSR initiatives through ongoing dialogue and effective programme implementation.
stakeholder group
Purpose and platforms of engagement
Suppliers
Communities
Government & Regulatory Authorities
Shareholders, debenture and other security holders
Employee & Business Partners Employees
Development Organizations
Purpose & Scope of Engagement
- Ensure operational efficiency through timely supplies and logistics
- Advance sustainability and responsible sourcing goals
- Safeguard worker and workplace safety
Engagement Platforms / Channels
- Contract negotiations, supplier code of conduct, policies & standards
- Regular meetings and site visits
- Vendor due diligence and pre-qualification
- Quality audits of critical suppliers
- Supplier sustainability assessments
- Helpdesk for query resolution
- Webinars and training sessions
- Tracking and implementing partner suggestions
- ESG alignment discussions with critical suppliers
Suppliers
Purpose & Scope of Engagement
- Ensure operational efficiency through timely supplies and logistics
- Advance sustainability and responsible sourcing goals
- Safeguard worker and workplace safety
Engagement Platforms / Channels
- Contract negotiations, supplier code of conduct, policies & standards
- Regular meetings and site visits
- Vendor due diligence and pre-qualification
- Quality audits of critical suppliers
- Supplier sustainability assessments
- Helpdesk for query resolution
- Webinars and training sessions
- Tracking and implementing partner suggestions
- ESG alignment discussions with critical suppliers
Communities
Purpose & Scope of Engagement
- CSR initiatives, events, and interventions
- Grievance redressal via Social Performance Committees
- Leadership connects and community meetings
- Third-party impact and perception assessments
- Communication through print, digital, and community channels
Engagement Platforms/ Channels
- Outreach to assess community needs and plan interventions
- Improve quality of life and well-being
- Reduce environmental and social impacts
- Build capacity, strengthen institutions, and support livelihoods
- Adopt a participatory approach for a long-term strategy
Government & Regulatory Authorities
Purpose & Scope of Engagement
- Relaxation for base metals in Rajasthan
- Mining and processing of associated minerals
- Contiguous mining of deep-seated minerals
- Extend lease validity for captive mines beyond 2030
- Policy incentives for greener mining and processing
- Protect domestic markets and restructure imports
- Ensure business continuity through risk management
- Divestment of Government’s Hindustan Zinc share
- Develop Zinc Park as a world-class ancillary hub
Engagement Platforms/ Channels
- Nation-building via products, taxes, and royalties
- Support government initiatives via sponsorships and CSR
- Continuous coordination with government departments
- Policy advocacy on business-relevant issues
- Compliance with regulatory/statutory requirements
- Regular engagement with regulators, administration, and industry bodies
- Technical representations to trade and mining associations
- Investor meets and roadshows
Shareholders, debenture and other security holders
Purpose & Scope of Engagement
- Provide guidance through feedback on operations
- Maintain open channels with analysts and investors
- Regularly update on performance, profitability, and ESG initiatives
Engagement Platforms/ Channels
- Annual general meetings, quarterly results, and earnings calls
- Investor relations events, meetings, conferences, roadshows
- Disclosures via annual, sustainability, and transparency reports
- Complaints and grievance management
Employee & Business Partners Employees
Purpose & Scope of Engagement
- Enhance employee experience and workplace quality of life
- Build trust, loyalty, and motivation to boost retention and performance
- Conduct annual surveys to identify improvements
- Support mental health and productivity
- Direct engagement with senior management for feedback
- Promote inclusivity and representation
- Recognise contributions and enable growth
Engagement Platforms/ Channels
- Transparent communication via emails
- Mentorship for new hires with senior leaders
- Sampark townhalls and HR pulse checks
- Flyers for motivation and awareness
- Focus groups and one-on-one manager sessions
- Grievance portals and the company website
- Family gatherings to strengthen workplace community
- Regular communication on employee benefits
- Internal and external employee surveys
Development Organizations
Purpose & Scope of Engagement
- Engage experts for effective CSR implementation
- Share updates to strengthen existing programs
Engagement Platforms/ Channels
- CSR initiatives, events, and interventions
- Grievance redressal via Social Performance Committees
- Leadership connects and community meetings
- Third-party impact and perception assessments
- Communication through print, digital, and community channels
- Review and governance mechanisms
our initiatives
Explore the many ways we are making an impact
