Partnering for Community Well-being
Partnering for
Community Well-being
At Hindustan Zinc, we work closely with our communities to drive overall social-economic development. We are impacting the lives of about 5 Lakh people through various community development initiatives. Our CSR initiatives focus on 189 villages in the vicinity of our operations, including 184 in Rajasthan and five in Uttarakhand, covering 66 gram panchayats in 12 tehsils across Udaipur, Rajsamand, Chittorgarh, Bhilwara and Ajmer.
SDGs ASSOCIATED
MATERIAL ISSUES ADDRESSED
HIGH-PRIORITY AREA
SUSTAINABILITY GOAL 2025
Positively impact 1 mn lives through social, economic and environmental outcomes Our focus areas include:
Transparency and accountability form the core of our corporate governance practices and are achieved through strong systems/processes and multi-tiered reviews.
Our CSR spend stood at `131.7 Crore during FY 2019-20, benefitting over 5 lakh people
OUR CSR GOVERNANCE FRAMEWORK
OUR APPROACH
We have identified seven thematic areas to strengthen our 360-degree engagement with communities and to sustain the social licence to operate.
EDUCATION
Initiatives Adopted
We promote education in our communities through initiatives such as the Khushi Anganwadi Programme, Nandghar, Shiksha Sambal, Unchi Udaan and Jeevan Tarang, among others.
We have reached out to over 70,000 children through these initiatives.
Partners
SUSTAINABLE LIVELIHOODS
Initiatives Adopted
Our flagship programme Samadhan has reached 13,835 farmers to promote on-farm sustainable livelihood through agricultural interventions and 11,507 families through livestock interventions till date.
We also upskill our youth through various programmes such as skill development projects, mining academy and skilling and entrepreneurship centres, among others.
Partners
HEALTH, WATER AND SANITATION
Initiatives Adopted
Our focus is to bring quality healthcare services to the doorsteps of the underprivileged and to promote healthcare awareness and good hygiene standards for our communities.
We achieve this through our four Mobile Health Vans (MHVs), which cover 110 villages at four locations in Rajasthan and Uttarakhand.
We have treated over 1 Lakh external patients at the six Company-run hospitals.
Over 22,000 patients were treated at a homeopathic camp supported by Hindustan Zinc at Gulabpura near Rampura Agucha.
During the year, we installed hub-and-spoke model community RO plants to provide clean, safe and affordable drinking water.
For water harvesting, Hindustan Zinc, in association with the Urban Improvement Trust, has taken up the project of deepening the Fatehsagar Lake by desilting it when it is dry. This deepening has enhanced the capacity of the lake by ~1 Lakh cubic meters.
Partners
WOMEN EMPOWERMENT
Initiatives Adopted
Our flagship project Sakhi focuses on forming Self-Help Groups (SHGs) comprising rural women and developing their capacities around leadership, skill development, savings and entrepreneurship.
Under this project, 2,161 SHGs comprising ~26,560 women have become self-sufficient
Partners
SPORTS AND CULTURE
Initiatives Adopted
Zinc Football (ZF) is a massive programme directed at achieving grassroots development as well as excellence in football in Rajasthan. We provide football training by certified coaches in ZF schools and at ZF residential academy. We also conduct annual talent hunt for football through the ZF Youth Tournament
Partners
ENVIRONMENT AND SAFETY
Initiatives Adopted
Our STPs accomplish the twin objectives of preventing untreated sewage from entering the city’s lakes and reducing the quantity of freshwater consumed for industrial purposes.
Partners
COMMUNITY ASSET CREATION
Initiatives Adopted
During the year, we took up projects for construction of community halls, classrooms in schools, roads, bus stands, cremation centres, drains and open-air public spaces in villages as per need from the community. In addition, water projects such as installation of pipelines, providing water connections, construction of water tanks, pond deepening and supplying drinking water through tankers, among others, were also implemented.
Partners
Standing with Our
Communities during
the COVID-19 Crisis
The threat of the COVID-19 pandemic compelled the imposition of a nation-wide lockdown in March 2020. While the lockdown impacted almost all businesses, daily wage earners and migrant labourers were hit the hardest. At Hindustan Zinc, we stayed true to our CSR vision, ‘To enhance the quality of life and economic well-being of the communities around our operations’. We proactively undertook multiple initiatives to help our communities in their critical hour of need.
ACTIONS TAKEN
Fostering a Culture of Safety
Fostering a
Culture of Safety
At Hindustan Zinc, the health and safety of our people is of utmost importance to us now as well as in the coming years to build a sustainable business model that considers the interests of all stakeholders. Our CEO and Executive Committee members have designated themselves as Chief Safety Officers of the Company. Thus, our leadership team is leading by example and setting the path for each one of us to emulate.
SDGs ASSOCIATED
MATERIAL ISSUES ADDRESSED
HIGH-PRIORITY AREA
SUSTAINABILITY GOAL 2025
Zero work-related fatalities and 50% reduction in TRIFR. Our focus areas include:
CONTINUED FOCUS ON SAFETY TRAININGS
Safety training is an integral part of our culture. We undertake a varied set of training courses and workshops for different employee groups such as new recruits, senior managers as well as contractors. These programmes are designed to enhance personal safety, reduce systematic failures and facilitate better risk management
0.72MNMAN-HOURS
Safety training for employees and contract workers
Health and Safety Performance
Despite our continuous efforts to promote a culture of safety and well-being of our people, we are deeply saddened to update that two fatalities took place in the year – one at SK mine and the other at the fumer project. After detailed investigations of these incidents, we have identified the reasons for these and have implemented corrective steps to prevent their recurrence. Such fatalities re-emphasise the need to look into the minutest of details and adopt meticulous practices to ensure the highest level of safety at our premises.
Lost Time Injury Frequency Rate (LTIFR) for the year was 1.38 as compared to 0.63 a year ago. In the reporting year, enhanced leadership focus on incident reporting, incident categorisation and incident investigation have resulted in increase in lost time injuries.
Project Ru-Ba-Ru
Initiated in FY 2019-20, the project aims to establish a safe and productive environment at our job sites by improving the execution capability of our business partners.
This project focuses on four key areas, namely:
In FY 2019-20, this programme covered select business partners at Rajpura Dariba. Our aim is to extend this project across our operations to make our collective workplace safer and productive.
Our Focus on Fall of Ground Prevention
We operate eight fully mechanised underground mines and are currently developing 100+ km tunnels for underground infrastructure and ore access to enable production and expansion projects.
In underground mines across the world, most fatalities and potentially fatal events relate to the Fall of Ground hazards. We have undertaken a several initiatives to avoid such incidents.
Improved ground control process
Effective ground support systems
Strong geotechnical capabilities
*During FY 2019-20
Occupational Health Management
We believe that almost all occupational diseases can be prevented. We are working to address risks to the health of our employees, both from exposure to hazards in the workplace and from broader lifestyle challenges. We aim to eliminate occupational illness by providing a workplace that is free from occupational health risk and hygiene hazard. We proactively work with our employees as well as contract workers to contribute towards healthier lifestyles. This enables us to increase productivity, reduce absenteeism and enhance retention.
During FY 2019-20, we have partnered with International Safety Systems (ISS), a global leader in occupational health and industrial hygiene, to help our organisation progress further on our industrial hygiene and occupational health journey. The association with ISS is expected to benefit all of us in creating a standard on Occupational Health Management System (OHMS), identification of exposures in our business and competency building in the first phase. This will help us improve our operations from industrial hygiene perspective to prevent all occupation-related illness and exposures
During the year, over 21,242 employees and contract workers underwent periodic and initial medical examinations. No occupational illness related cases were reported.
Engaging People
Engaging People
DIVERSITY AND EQUAL OPPORTUNITY
HIGH-PRIORITY AREA
SDGs ASSOCIATED
SUSTAINABILITY GOAL 2025
Inclusive and diverse workplace with 30% diversity. Our focus areas include:
DIVERSE WORKFORCE
We aspire to improve the diversity percentage at Hindustan Zinc, which currently stands at 14.38% for the executive workforce. Our workforce represents regional diversity, has different skill sets and has strong women representatives across different roles and designation levels. Some of our diversity initiatives include:
Wonder Woman – Inspiring from within
Fortnightly posters highlighting the journey, success mantra and challenges faced by the women employees are published and circulated to all the employees of Hindustan Zinc.
Women’s Council – Empowering Women
This is a platform to engage, collaborate, unleash potential and develop future leaders among the women employees. Women councils are formed at each Strategic Business Unit (SBU) comprising six members; each member being coached by an SBU executive committee member. These women councils drive various initiatives such as self-defence training, hygiene and sanitation drive, safety among workers and knowledge sharing sessions, among others, at their location
Strengthening Diversity and Inclusion
We have appointed a dedicated Diversity and Inclusion Head to promote equal opportunity and well-being of our employees. She is responsible for designing policies that reinforce diversity at the workplace in partnership with the leadership team, to ensure that diversity agendas are successfully implemented in line with the business objectives and focuses on deploying industry best practices to enhance diversity and inclusion within the organisation.
EMPLOYEE ENGAGEMENT
At Hindustan Zinc, we implement multiple initiatives to engage with our people regularly. One such initiative is the CEO Connect platform, which was launched in 2019. An open platform, it facilitates our younger employees and mid-level managers to share their ideas, raise concerns and discuss feasible solutions. The objective of the platform is to encourage regular interaction of our people with the CEO and senior management
Business Continuity during Lockdown
The concept of ‘work from home’ was hitherto considered not feasible for companies within the manufacturing industry. Amid this crisis, our team demonstrated its dedication and enabled us to successfully implement our business continuity plan. Hindustan Zinc’s IT infrastructure as well as technology acted as a primary enabler for ensuring seamless functioning during the work from home phase.
With considerable reduction in our workforce and by adopting a shift schedule, we ensured that our plants were run at minimal capacity.
Emergency teams along with medical professionals, HR and safety teams were deployed to ensure safe working conditions.
We organised an awareness session on COVID-19 to help employees deal with the crisis. These included physical exercises to motivate the team to remain fit and active at home, along with mental health workshops.
Total online trainings#
Total participants in online trainings#
DIGITALISING OUR PEOPLE PROCESSES
We are leveraging technology to improve the efficiency of our people processes, remove redundancies and facilitate better information exchange across all our locations. Besides this, we are also conducting online learning and development programmes via multi-channel mediums such as books, videos, audiobooks and webinars, among others.
This year, on Women’s Day, we launched the V-safe app for the safety of our people in emergency situations. This app enables employees and their family to be able to call for help during an exigency
Shakti is a virtual member of the Hindustan Zinc family and provides a platform for employees to address their policy/process related queries and grievances. Shakti is a mascot for knowledge and information and provides a personal touch to query resolution. In addition, Shakti also shares important information related to performance management timelines as well as launch of new programmes and initiatives.
LEARNING AND DEVELOPMENT
Every year, we conduct multi-faceted training programmes, throughout the year, to enhance the capabilities and skills of our people.
One of our flagship programmes is the Graduate Engineer Trainee (GET) Induction programme. It follows the 70:20:10 learning module, wherein GETs undergo 55 days of classroom training at Udaipur and interact regularly with our leadership team. After the induction, they take up two projects spanning four to five months each under a Six Sigma framework. We have partnered with American Society for Quality (ASQ), a global leader in quality improvement and standards, for getting certification for employees in Lean Six Sigma.
Similarly, we have joined hands with BITS Pilani and IIM-Udaipur to enable our executives to participate in specific programmes aimed at upskilling them for the future. Some of our other programmes include Executive Coaching Programme (for senior leadership), LEAD programme (for mid and senior-level managers), managerial effectiveness workshops in association with Dale Carnegie (for first-time managers), V-build (monthly workshop to identify and promote young individuals) and so on.
Total trainings*
Total participants*
Learning and development hours (men)*
Learning and development hours (women)*
Responsible Sourcing
Responsible Sourcing
Our vision is to create an efficient supply chain with focus on technology, innovation and collaboration. We empower our suppliers to share responsibility for integrating sustainability and human rights by building their own management systems and internal controls.
SDGs ASSOCIATED
MATERIAL ISSUES ADDRESSED
HIGH-PRIORITY AREA
MEDIUM-PRIORITY AREAS
SUSTAINABILITY GOAL 2025
Implementing 100% responsible sourcing in supply chain. Our focus areas include:
SUPPLIER IDENTIFICATION AND SELECTION
The pre-qualification of all potential business partners is done by obtaining and monitoring evidence that a potential partner meets or exceeds our standards that includes ESG parameters as a pre-condition to be engaged for supply of products and services to Hindustan Zinc.
SUPPLIER DUE-DILIGENCE AND REVIEW
To monitor and evaluate the suppliers’ progress in the adoption of our standards, we audit and review their performance through desktop assessment and site assessment. Safety performance is the key criteria for long-term engagement and payment term of business partners working at our sites.
Over the past two years, we conducted due diligence of 668 suppliers on a comprehensive set of fixed parameters such as ISO/OSHAS certification, MSA requirements, environmental aspects and supply chain management, among others.
SUPPLIER ENGAGEMENT
Apart from audit, review and corrective actions, we engage with our suppliers continually, as we believe collaborations bring out the best results and help in mutual prosperity and growth.
There is also a structured vendor engagement plan in place across all levels. We have organised ‘Confluence’, a business value-creation workshop during the year with our key business partners.
This programme aims to communicate our vision and growth plans, emphasise adherence to world-class safety standards and ‘ZERO tolerance' to unsafe acts and behaviour as well as co-create areas of operational excellence and cost efficiency for achieving our volume and cost of procurement
INNOVATION AND TECHNOLOGY TO BUILD SUPPLY CHAIN EFFICIENCY
We have undertaken several measures to digitalise processes in our supply chain. These include a thorough monthly spend based on the data generated by the SAP system, smart touch-less purchase order for annual rate contract, launch of ARIBA Phase-II to improve Total Cost of Ownership (TCO) and other technological investments.
AND THE SELF-SUFFICIENCY MODEL
At Hindustan Zinc, we are always on the lookout for opportunities to build self-sufficiency and reduce our import bill through ancillary partnerships. Minova Runaya Private Limited (MRPL) is a joint venture between India-based Runaya, an expert in technology-enabled manufacturing that leverages alliances with global industry leaders, and Minova, which is part of the AUD 6 billion Orica Group of Australia and the global leader in developing ground support services.
The joint venture combines Runaya's project implementation expertise in India with Minova's technical competencies and global reach to manufacture import substitution products catering to Indian and global markets
These premium products, manufactured at their facility in Rajasthan, will bring transformational enhancements in the safety standards and productivity levels for mining and tunneling applications in the country, with Hindustan Zinc being the prime beneficiary
We encourage such partnerships that create long-term security for our supply chain through import substitution and near-sourcing, while simultaneously generating local employment for communities surrounding our operations and contributing to the nation's growth.